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Registering with a GP

If you are not registered with a GP you can still use out of hours services and attend GP surgeries which accept 'walk-in' patients.

How to register with a GP

By entering your postcode at this link you can find a GP anywhere in the country.

Frequently Asked Questions:

Who can register with a GP? 

Legally, any person living in the UK (i.e. any person who is not in the UK for a short visit/ holiday) may register with a GP. You do not need to be a British citizen, or to have lived in the country for a certain time. However, you can only register with a GP who is located near you, rather than any GP you like.

GPs however are able to exercise a certain degree of discretion over who they register and you may find some GPs are easier to register with than others.

What documents do you need to take with you to register with a GP?

Legally, you do not need any documents to register with a GP.

In practice, some GP practices may ask for:

  • Your NHS card
  • Proof of address (usually 1 or 2 bills with your name on it) in order to prove that you live in the area
  • Your passport in order to prove your identity and to check what type of Visa you have.

But no GP practice should refuse to register you either because you are unable to provide this documentation or because you have a certain type of Visa. If they do, tell them that you will be raising this issue with NHS England (see below under - 'How to make a complaint').

How do you change GP practice?

All you need to do to change GP Practice is to register with a new GP Practice. You do not need to inform your current GP Practice that you’re leaving them.

Alternatively, if you choose to stay in your GP Practice, you can request when making an appointment to be booked with a particular doctor and you can turn down appointments with a doctor you find unsuitable.

Changes to how your local health services are run
 
From 1 April 2013, your local GPs will be joining together in Clinical Commissioning Groups (CCGs) to take charge of how your local health services are run. CCGs will be responsible for planning and funding most of your local health services. The health services themselves are not changing.
 
From 1 April 2013, the new NHS England office in London will open to oversee the provision of NHS care in the capital.
Primary Care Trusts (PCTs), the NHS organisations who currently run health services locally, will be abolished on 31 March 2013. Strategic Health Authorities which are currently responsible for the overall performance of the NHS will also be abolished on 31 March 2013.

How to make a complaint
 
From 1 April 2013, if you have a comment or complaint about a GP, dentist, pharmacy or optician that can’t be resolved locally with the Practice Manager, please. contact the NHS England at  england.contactus@nhs.net You can also contact the NHS England on 0300 311 22 33.
 
If you have any comment or complaint about a hospital, mental health or community trust please contact them directly.
 
If you have a comment or complaint about any other local health service please contact your local CCG below  who will be able to help.
 
Complaints Manager
Central London West London Hammersmith and Fulham Hounslow Clinical Commissioning Groups Collaborative
15 Marylebone Road
London NW1 5JD

Tel: 020 3350 4567 (Monday – Wednesday)  

       020 8630 2943 (Thursday – Friday)

Email: cwhh.complaints@nhs.net 

NHS Complaints Advocacy

The NHS Complaints Advocacy Service is a free and independent service that can help you make a complaint about a National Health Service (NHS). Please see details about the service at their website at this link: http://nhscomplaintsadvocacy.org/what-is-nhs-complaints-advocacy/how-can-an-advocate-support-me/